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Module 01 · Mission Control

Mission Control

Mission Control is the first screen you see after login. It gives you a real-time view of your firm's operational health — open items, overdue tasks, pending approvals, and quick actions — all in one place.

Who uses thisAll internal roles (admin, manager, consultant, viewer)
Access levelRead for all; KPI details filtered by role
Key actionsView dashboard, drill into alerts, open quick nav

Dashboard Layout

Mission Control has four zones: the top KPI bar, the alerts strip, the main activity grid, and the quick-access sidebar. Every zone updates in real time.

ZippCRM — Mission Control
Good morning ☀️ — Monday, 28 April 2026
12
① Open Projects
3
② Overdue Items
7
③ Pending Approvals
₹4.2L
④ This Month Revenue
⚠️ ⑤ 3 invoices overdue — Meera Finserv (₹45,000 · 12 days), Apex Broking (₹28,000 · 6 days), SunRise NBFC (₹1,10,000 · 2 days)
⑥ Recent Activity
✓ SEBI License Renewal — Stage 3 moved
✓ IRDAI Doc Request accepted by Priya
⏳ RBI Inspection checklist — 2 items pending
⑦ My Tasks Today
→ Review DPDP audit report (DUE TODAY)
→ Approve timesheet — Ravi Kumar
+ 4 more tasks
Open Projects — Total active regulatory matters across all clients
Overdue Items — Click to see tasks and invoices past their due date
Pending Approvals — Effort approvals, stage changes, and documents waiting for your sign-off
Revenue KPI — Confirmed paid invoices in the current calendar month
Alerts strip — Overdue invoices surface here. Click any item to go directly to that invoice
Recent Activity — Last 10 system events across all projects you have access to
My Tasks Today — Your personal task queue for the current date (links to My Workspace)

Reading KPI Cards

Each KPI card is clickable. Clicking takes you to the filtered list that produced that number.

1

Click "Overdue Items"

Opens the Operations → Deadline Calendar pre-filtered to overdue only. You can bulk-reschedule or escalate from there.

2

Click "Pending Approvals"

Opens My Workspace → Approvals tab. Shows timesheet approvals waiting for you specifically.

3

Click "This Month Revenue"

Opens Billing filtered to paid invoices in the current month. Useful for month-end reconciliation.

TipManagers see all projects. Consultants see only projects they are assigned to. Viewer role sees all read-only.

Handling Alerts

The red alert strip shows overdue invoices, rejected uploads, and failed notifications. These need immediate attention.

Alert typeWhat it meansAction
Invoice overdueInvoice was sent, due date has passed, not paidGo to Billing → find invoice → mark paid or contact client
Upload rejectedA document uploaded by the client failed reviewGo to Ops Center → Uploads → view rejection reason
Stage blockedA mandatory checklist item is incompleteGo to the project → open the checklist → complete the item
Approval pending >3 daysA timesheet or document has not been reviewedGo to My Workspace → Approvals → action it

Quick Navigation

Use the sidebar on the left or the keyboard shortcut Ctrl+K (Windows) / Cmd+K (Mac) to open the command palette and jump directly to any module.

Starting your dayOpen Mission Control → scan the KPI bar (anything red or amber?) → scan the alert strip → review My Tasks Today → open My Workspace to start working.